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24 Jan 2017

Sahara (Oil & Gas) Group Jobs in Nigeria : Graduate IT Desktop Analyst

Brief Description

Sahara Group nutures businesses in the energy sector. These companies operate essentially within the energy industry and its associated sub-sectors. The Group consists of individuals, who are determined to make a positive impact on the business environment.

We Are Recruiting To Fill The Below Position

Job Title:IT Desktop Analyst
Location: Nigeria
Location: Anywhere
Job type: Full-Time


Job Description


  • The Role of the Desktop Support Analyst is to maintain and operate computer systems and/or network.
  • The duties of a support analyst are wide-ranging and vary widely from one organization to another. The IT Support team is charged with installing, supporting and maintaining desktop computing systems; planning for and responding to service outages and other problems that may arise.

Other Duties May Include

  • End user education and IT Project implementation
  • To perform the job well, the role holder must demonstrate a blend of technical skills in desktop operating systems technologies, system administration and use of Microsoft Office tools

Key Responsibilities

  • Provide first level technology support and escalate issues to Tier 2 and 3 support when necessary
  • Monitor and evaluate data network infrastructure: Switches, routers, data network devices, network links, GSM boosters, PBX, IP telephones and implement changes as required to improve performance
  • Monitor and evaluate voice network infrastructure: IP PBX, IP Phones, VoIP gateways, E1 lines and implement changes as required to improve performance
  • Interface with 3rd party service providers
  • Provide periodic reporting of IT Support operations

Knowledge/Skills

  • Good Knowledge of windows 2008 Server operating system and Network Infrastructure (Active Directory,Group Policy, DHCP, DNS, File Services, etc.)
  • Hardware and software troubleshooting skills
  • Good understanding of windows based applications and their interaction with the underlying operating system environment (Registry, System Services, Component application subsystem etc.)
  • Dexterity in setting up and managing switches and routers
  • Good report writing skills
  • Good IT process understanding
  • Very good problem solving skills – frequently under various sorts of constraints and stress

Minimum Qualification / Experience


  • A Bachelor’s degree in the field of Computer Science/Engineering.
  • 0 – 3 years qualitative experience in technology deployment or support.
  • Certifications will be an added advantage
  • Excellent communication skills and interpersonal skill, ability to work virtually, fluency in English as a contract language
  • Personality Traits
  • Highly analytical, hard-working, Creative, Logical, Organized, Professional conduct, Resourceful,good interpersonal skills
Working Relationships

  • 2nd and 3rd Tier IT Support team
  • 3rd party service providers
  • Sahara Group staff
  • Other Stakeholders

Application Deadline

Not Specified.

How to Apply

Interested and qualified candidates should:
Click here to apply online
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